Refund Policy

At IvySchool.ai, we strive to provide high-quality learning experiences. This Refund Policy explains when and how refunds may be issued for purchases made through our platform.

1. Eligibility for Refunds

Refund requests may be considered within 7 days of purchase if you have not substantially accessed the course content or services.

2. Non-Refundable Cases

Refunds may not be provided for completed courses, downloadable resources already accessed, or cases where misuse of the platform is identified.

3. How to Request a Refund

To request a refund, please contact our support team with your registered email address, order details, and reason for the request.

4. Refund Processing Time

Approved refunds are typically processed within 7 to 10 business days. The final credit timeline may depend on your payment provider.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any updates will be posted on this page with immediate effect.

For refund-related questions, contact us at support@ivyschool.ai.